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Virginia Apples. Truly Dry Cider.

Live MUSIC FAQ 

Why do you call these “reservations” and not “tickets”? I thought you don't take reservations?

We feel “ticket” implies a single purchase for a single person. Because you are purchasing a space (table or plot) for up to 6 people, we call them "reservations". All tables are first-come, first-serve until 4pm when music reservations start, unless you are a party of 10+ in which case we require a paid reservation 24 hours in advance.


Do I need to buy a reservation to come listen to music?

You do not have to buy a reservation to come out and enjoy the tasting room. You are welcome to come out and try to land a first-come, first-serve table; however, if you want to guarantee that you have a spot to sit and listen to the music, we highly recommend buying a reservation. Because of COVID-19, we have to be more vigilant about capacity and social distancing - reservations help us gauge customer count and achieve an overall safer and more organized evening for our customers and staff.


Does each person in my group need to buy a reservation?

No - one reservation fee covers up to six people in that one spot


I accidentally bought a reservation for the wrong day, what can I do?

Give us a call and we'll do our best to get you a spot on the correct day!  


Can I switch my Lower Lawn reservation to an Upper Lawn reservation or vice versa?

If spots permit, we can make the change for you. 


How early can I be seated at my reserved spot?

Reservations begin 30 minutes before show time and last until close. If you would like to come hang out earlier in the afternoon you are more than welcome! If tables are full, you can hang out on the Lower Lawn until we begin seating reservations.


If I can’t get to Potter’s when my reservation starts, will you give my spot away?

We do not give reserved spots away until one hour after the start of the show. 


What happens if the music is cancelled due to inclement weather? How will I know?

We will send an email to all ticket holders by 2PM on the day of the show. If music is cancelled, all ticket holders will recieve a full refund. We will also post updates to out Facebook and Instagram pages!


Can I choose which spot I want to sit at?

Reserved spots are handed out on a first-come, first-serve basis. When you show up for your reservation, you and the Host can choose from open spots in your designated area.


Can my friend’s reserved spot be next to mine?

We will do our best to accommodate your request. Best course of action is to purchase two spots under the same name, so staff know the two spots go together.


Can I have a group over 6 people?

Because of social distancing, we do not allow more than 6 people into any one reserved spot. Spaces have been measured and mapped out to safely accommodate 6 people or fewer.


Do kids count as people in my reservation?

Yes.


Can I bring a pop-up tent?

No.


Can I bring outside food?

Absolutely! But we do have food trucks at all our Live on the Lawn events, and encourage customers to support our local vendors. Be sure to check out which food truck will be vending on our Facebook events page.


Can I bring my own beer?

No outside alcohol is permitted on premise.


Can I bring my dog?

Yessss, we love dogs! They must be on a leash, and can’t go into the tasting room; but, we would absolutely love to meet your pup on the patio!

 

More questions? Contact us here!