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Live MUSIC FAQ 


Do I need to buy a reservation to come listen to music?

You do not have to buy a reservation to come out and enjoy the tasting room. You are welcome to come out and try to land a first-come, first-serve table; however, if you want to guarantee that you have a spot to sit and listen to the music, we recommend buying a reservation. Because of COVID-19, we have to be more vigilant about capacity and social distancing - reservations help us gauge customer count and achieve an overall safer and more organized evening for our customers and staff.


Does each person in my group need to buy a reservation?

No - one reservation fee covers up to four or six people, depending on your seating area. 


I accidentally bought a reservation for the wrong day, what can I do?

Give us a call and we'll do our best to get you a spot on the correct day!  


Can I switch my Lower Lawn reservation to an Upper Lawn reservation or vice versa?

If spots permit, we can make the change for you. 


How early can I be seated at my reserved spot?

Reservations begin 30 minutes before show time and last until close. If you would like to come hang out earlier in the afternoon you are more than welcome! If tables are full, you can hang out on the Lower Lawn until we begin seating reservations.


If I can’t get to Potter’s when my reservation starts, will you give my spot away?

We do not give reserved spots away until one hour after the start of the show. 


What happens if the music is cancelled due to inclement weather? How will I know?

We will send an email to all ticket holders by 2PM on the day of the show. If music is cancelled, all ticket holders will recieve a full refund. We will also post updates to out Facebook and Instagram pages!


Can I choose which spot I want to sit at?

Yes, you can now choose your spot when reserving 


Can my friend’s reserved spot be next to mine?

Reserving adjacent spots is permitted if they are available online. Up to 2 reservations can be can be combined for larger groups. If you are a party over 12, contact us for large group reservation options. 


Do kids count as people in my reservation?

Yes.


Can I bring a pop-up tent?

No.


Can I bring outside food?

Absolutely! But we do have food trucks at all our Live on the Lawn events, and encourage customers to support our local vendors. Be sure to check out which food truck will be vending on our Facebook events page.


Can I bring my own beer?

No outside alcohol is permitted on premise.


Can I bring my dog?

Please do, we love dogs! They must be on a leash, and can’t go into the tasting room; but, we would absolutely love to meet your pup on the patio!

 

More questions? Contact us here!